NeuroBrave Sense Mobile B2B App Terms of Service
Last updated: June 2025
These Terms of Service, which we’ll refer to simply as the “Terms,” set out the rules by which you may use our Services. The Terms explain how our Services work and provide you with a list of the “dos and don’ts” when using them. These Terms are more than just rules though – they form a legally binding contract between us and you that you accept when choosing to use our services and mobile App. Please read through this document carefully and make sure these Terms are acceptable to you. If you don’t agree to any of these Terms, do not continue using the Services. If you have any questions, please don’t hesitate to contact us at support@neurobrave.com.
The App (as defined below) includes specific programs that may be subject to additional terms.
Table of Contents
1. The Basics
2. Our Services
3. User Accounts
4. Use Restrictions
5. Representations
6. Intellectual Property
7. Content and User Content
8. Indemnification
9. Disclaimers
10. Limitation of Liability
11. Term and Account Termination
13. Force Majeure
14. Notices
15. General
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1.1. Key Terms.
1.1.1. We are NeuroBrave Ltd. and we’ll refer to ourselves as “NeuroBrave,” “us,” “our,” or “we.” Our offices are located at 24 Hevron St, Jerusalem, 9354212, Israel, and our registration number is 516219342.
1.1.2. When we use the term “you,” we mean anyone using our Services.
1.1.3. You are permitted to use the Services (as defined below) solely in connection with an organization with which you are affiliated or of which you are a member. If the organization with which you are associated (“Customer“) has signed a separate agreement with us in connection with the Services, we’ll refer to that agreement as the “Customer Agreement.” If there is a conflict between these Terms and the Customer Agreement, the terms of the Customer Agreement will take precedence.
1.1.4. When we refer to our “App,” we mean our app, which offers tools for personal wellness and well-being, including reports, stress management, and mindfulness exercises. When we refer to our “Services,” we mean any services provided in connection with the App.
1.2. Privacy. When you use our Services, in some cases, we collect Personal Data (as defined in the Privacy Notice) about you. Check out our Privacy Notice at Neurobrave Sense Privacy Policy for details about the types of Personal Data we collect, what we do with it, the security measures we use to keep it safe, and the rights you have with respect to your Personal Data.
1.3. Changes to these Terms. We may update these Terms from time to time and will post the updated version on this webpage or other official company public information channels, with the date it was published. Please check this page occasionally to make sure you’re aware of the Terms that apply to you. We will notify you if we make any material changes before the updated Terms take effect. By continuing to use our Services after the Terms are updated, you indicate your agreement and acceptance of the updated version.
2. Our Services. Subject to these Terms and the Customer Agreement, NeuroBrave allows you to use the Services on a non-exclusive basis for your own purposes.
2.1. Exercises and Materials. The App offers various exercises and materials designed to manage stress and improve your well-being. Through the App, you can access, for example, but not committed or limited to: mindfulness sessions, therapeutic videos, relaxation exercises, and other activities designed to help manage your stress levels (“Exercises“). While performing the Exercises, you can learn how to manage your stress and analyze how the Exercises impact your well-being over time.
2.2. Reports and Analysis. The App provides you with access to daily reports that track your estimated stress levels over time (“Reports“). These reports may enable you to analyze your stress patterns and assess the effectiveness of the Exercises in managing your stress.
3.1. Creating an Account. Accessing the Services requires an account that the Customer has created for you. You will receive login credentials directly from the Customer. Please note that the Customer will be able to access certain information about your account, such as whether or not you are using the App.
3.2. You agree to notify us immediately of any unauthorized use of your account. You are solely responsible for all activity on your account, even if that activity was not actually performed by you. To the fullest extent permitted by applicable law, NeuroBrave will not be responsible for any losses or damage arising from unauthorized use of your account. While we reserve the right to investigate suspected violations of these Terms or illegal and inappropriate behavior through the Services, we cannot guarantee that we will learn of or prevent any inappropriate use of the Services.
4.1. You may not do or attempt to do or allow a third party to do any of the following: (1) decipher, decompile, disassemble, or reverse-engineer any of the code or software used to provide the Services, including framing or mirroring the Services; (2) copy, modify, or distribute the Services; (3) circumvent or interfere with security-related features of the Services or features that restrict use of or access to any Content (as defined below); (4) use any robot, spider, site search or retrieval application, or any other process to retrieve, index, and/or data-mine the Content or otherwise circumvent the navigational structure of the Services; (5) use another’s account without permission; (6) remove, alter, or conceal any copyright, trademark, service mark or other such notices incorporated in the Services; and (7) use the Services in any manner not permitted by applicable law, including all applicable export laws and regulations to (re)export the Services and/or any related materials in violation of such laws or use in countries subject to sanctions under applicable law.
4.2. You may not use our Services if doing so is unlawful. We will cooperate with any law enforcement authorities or court orders requesting that we disclose the identity, behavior, or User Content (as defined below) of anyone believed to have violated these Terms or to have engaged in illegal behavior in connection with the Services.
5.1. Our Representations. We represent that NeuroBrave is organized under applicable law, can enter into and perform its obligations under these Terms, and that doing so does not conflict with any of our commitments to any third party nor with any applicable legal obligation. We will use commercially reasonable efforts to provide our Services faithfully, diligently, and in accordance with the standard practices in our industry.
5.2. Your Representations. By accepting these Terms, you represent that: (a) you are at least 18 years old or have the parental legal authority and have the ability to form a binding contract; and (b) your use of the Services will not violate any applicable law or any obligation you have to a third party.
6.1. Our Property. We retain all worldwide intellectual property rights, title, and interest in our App and our Services, including their overall appearance and any text, graphics, designs, videos, interfaces, and underlying source files of the Services, any Content we provide, and our name, trademarks, and logos. In some cases, we have obtained the right to use certain elements of our Services from others, and in that case, those elements are owned by their respective owners. Even though we’re allowing you to use our Services, that doesn’t mean that we’re transferring ownership or any other rights to you or that we’re allowing you to use our name, any trademarks, logos, or similar property as your own.
6.2. Your Property. When you provide User Content through the Services, that content remains yours. By providing User Content, you allow us to use it in connection with the Services, including copying, modifying, and preparing derivative works of it where necessary in order to provide the Services, as well as for analytics purposes and for improvement of the Services. If you provide us with any feedback regarding our Services, you agree that we may use it and share it freely.
7.1. Definitions. We may provide certain materials such as images, videos, articles, posts, videos, and reports through the Services and may also allow you to provide certain types of material and content, such as questionnaires results and information, images, photos, pictures, videos, text, outcomes for exercises, reports, recommendations, and feedback. “User Content” means materials you provide, and “Content” means any content available through the Services.
7.2. User Content Restrictions. You are and shall remain at all times fully and solely responsible for any User Content that you provide. You may not provide any User Content or act in any way that: (i) violates the legal rights of others; (ii) infringes the intellectual property, moral, publicity, privacy, or other rights of any third party or will cause us to infringe on any such rights; (iii) is (or you reasonably believe or should believe to be) in furtherance of any illegal, counterfeiting, fraudulent, pirating, unauthorized, or violent activity; (iv) is in breach of any applicable laws, rules, or regulations; (v) contains material we reasonably determine to be offensive, including that which promotes, hate, violence, or discrimination; (vi) constitutes harassment or threat; (vii) contains obscene material; and/or (viii) contains any virus, worm, trojan horse, or other harmful or disruptive component.
8.1. You agree to indemnify, defend, and hold harmless NeuroBrave, its affiliates, and its directors, officers, employees, subcontractors, and agents from and against any claim, damage, or loss, including reasonable court costs, attorneys’ fees, and any fines that may be incurred that arise directly or indirectly from your: (a) breach of these Terms, including any of your representations or warranties, whether by you or by anyone using your account or device, and whether or not that use was authorized by you; (b) use or misuse of the Services; (c) violation of any law or regulation; and/or (d) infringement of any right of any third party.
9.1. DISCLAIMER OF WARRANTIES. THE SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS AVAILABLE” BASIS. OTHER THAN THE WARRANTIES MADE EXPLICITLY IN THESE TERMS, WE DO NOT MAKE ANY ADDITIONAL WARRANTIES (IMPLIED, STATUTORY, OR OTHERWISE) ABOUT THE APP, SERVICES OR ANY CONTENT, INCLUDING WITHOUT LIMITATION THAT THE SERVICES WILL BE OF GOOD QUALITY, USEFUL FOR YOUR, SPECIFIC NEEDS OR ANY PARTICULAR PURPOSE, ACCURATE, ERROR-FREE (OR THAT ERRORS WILL BE CORRECTED), RELIABLE, SECURE, COMPLETE, NON-INFRINGING, OR THAT THE SERVICES WILL BE PROVIDED IN A TIMELY MANNER. IN ADDITION, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE ACCURACY OF THE STRESS MONITORING AND REPORTS OR THE EFFICACY OF THE EXERCISES. WE DO NOT GUARANTEE THAT THE SERVICES WILL MEET YOUR SPECIFIC NEEDS OR THAT THE EXERCISES WILL BE HELPFUL OR SUITABLE FOR ANY PARTICULAR PURPOSE. YOU USE THE SERVICES AT YOUR OWN RISK AND DISCRETION. IF YOU ARE EXPERIENCING CHRONIC STRESS OR A SIMILAR CONDITION, OUR SERVICES MAY NOT BE APPROPRIATE FOR YOUR NEEDS. WE STRONGLY RECOMMEND CONSULTING A PROFESSIONAL FOR GUIDANCE AND SUPPORT.
9.2. Third Parties. We cannot control the functionality of services provided by third parties and assume no responsibility for any telephone or network line failure or interruption, or traffic congestion on the internet or the Services themselves. We cannot control the actions of bad actors and do not guarantee that we will successfully prevent unauthorized access to or alteration of the Services.
9.3. Data Retention. We are not a data retention service. It is your sole responsibility to back up any data you provide to us. If the data you provide to us is lost or corrupted for any reason, we shall not be responsible for any damage or loss you experience if you are unable to recover that data.
9.4. Third-Party Content. Our App may provide you with links to third-party services and/or integration with third-party features and/or programs. We make no promises regarding and are not liable for the content, information, guidance, instructions, recommendations, goods, or services provided by such third parties, including any payments submitted through such links. We also cannot make any promises about and are not liable for another party’s data protection policies. When you click on any of these links, you do so at your own risk. We urge you to exercise caution when using third-party services.
9.5. In light of the above, you understand that using the Services entails some degree of risk. When you choose to use the Services, you do so at your sole discretion and risk. Some jurisdictions do not allow the exclusion of certain warranties, and therefore, some of the above exclusions may not apply to you. Check your local laws for any restrictions regarding the exclusion of implied warranties.
10.1. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, NEUROBRAVE (AND ITS OFFICERS, EMPLOYEES, OR SUBCONTRACTORS) SHALL NOT BE RESPONSIBLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, WHETHER OR NOT SUCH DAMAGES ARE FORESEEABLE AND WHETHER OR NOT NEUROBRAVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
10.2. OUR MAXIMUM AND AGGREGATE LIABILITY UNDER THESE TERMS AND UNDER ANY CAUSE OF ACTION WILL NOT EXCEED A CUMULATIVE AMOUNT OF 50USD.
11. Term and Account Termination.
11.1. Term. These Terms will take effect when you accept them and shall continue in full force and effect until they are terminated in one of the ways described below.
11.2. How to Terminate Your Account. You may request termination of your account (and, by association, these Terms) at any time by contacting your related Customer or by sending an email to support@neurobrave.com. We will process your request promptly after receiving your notice.
11.3. Termination by Customer. Customer may terminate your account at Customer’s discretion.
11.4. Termination by NeuroBrave. We reserve the right to suspend or terminate your account (and, by association, these Terms) at any time and for any reason by providing three days’ prior notice. We also have the right to suspend or terminate your account (and, by association, these Terms) immediately if: (i) the Customer Agreement is terminated for any reason; (ii) you violate the letter or spirit of these Terms; (iii) you engage in fraudulent, abusive, or illegal behavior or harass or harm other users, third parties, or our business interests; or (iv) Customer fails to pay any fees it is required to pay, including if it initiates a chargeback. If your account is terminated, you may not rejoin by opening a new account without our permission. If the Customer Agreement has terms about the term and termination, those may govern with regard to the termination of user accounts.
11.5. Survival. Even if your account is terminated, you will still be bound by the sections of these Terms which, by their nature, are meant to survive termination.
12. Application Marketplace. The App may be subject to additional third-party terms relating to the marketplace or store from which the App was downloaded. The third parties providing such marketplaces may be beneficiaries of these Terms, pursuant to the marketplace’s Terms.
12.1. The following terms apply if you downloaded the App from the App Store.
12.2. Apple Inc. (“Apple“) is not a party to these Terms and is not responsible for the App.
12.3. Your license to use the App is not transferable and is limited to use on iOS products that you own or control, and as permitted by the Usage Rules in the App Media Services Terms and Conditions, except as permitted via Family Sharing, volume purchasing, or Legacy Contacts.
12.4. In the event of a failure to conform to any applicable warranty (if any warranty is applicable), you may notify Apple, and Apple will refund the purchase price for the App to you (if you paid any). Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty, will not be at Apple’s responsibility.
12.5. Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including (i) product liability claims, (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement, and (iii) claims arising under consumer protection or similar legislation.
12.6. Apple will not be responsible for the investigation, defense, settlement, or discharge of a claim that your use of the App infringes a third party’s rights.
12.7. Apple and its subsidiaries are third party beneficiaries of these Terms and Apple will have the right to enforce these Terms against you as a third-party beneficiary. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
13. Force Majeure. Neither party will be liable for any default or delay in its performance of its obligations under these Terms to the extent caused by a natural disaster, act of God, act of war or terrorism, riot, third-party labor strike, pandemic, or other similar occurrence beyond its reasonable control, provided that the affected party makes all reasonable efforts to comply with its obligations despite the occurrence. The affected party shall, as soon as reasonably practicable, notify the other party of the occurrence.
14. Notices. To provide an official notice in accordance with these Terms, either we or you may send a notice by courier, registered mail, or by email to the addresses we provide to each other. Either party may assume its notice has been received one after: (1) business day following delivery by courier, four (4) business days following delivery by registered mail, or one (1) business day after email transmission.
15. General. These Terms and the Customer Agreement constitute the entire agreement between us and you regarding our Services, and any and all other agreements existing between us regarding the Services are hereby terminated. We may assign our rights and obligations under these Terms to any third party. You may not assign any of your rights or obligations in these Terms to anyone else, and any attempt to do so will be void. If either party waives any rights regarding any breach or default of these Terms, that waiver shall not be deemed to waive any other breach or default. The courts in the State of Israel shall have exclusive jurisdiction over any disputes regarding these Terms. The laws of the State of Israel shall govern these Terms without regard to the United Nations Convention on the International Sales of Goods. In the event that a court rules that a provision of these Terms is unenforceable, that provision shall be replaced with an enforceable provision that most closely achieves the effect of the original, and the remaining terms of these Terms shall remain in full force and effect. Nothing in these Terms creates any agency, employment, joint venture, or partnership relationship between us and you, and nothing in these Terms enables you to act on our behalf.
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